(Last updated October 30, 2014)
ELIGIBILITY CRITERIA, REGISTRATION, AND ACCESS TO THE SERVICES
If you are at least age 13 but under 18 years of age, you may only access, use, or register for the Services, including the Member Rewards or the Credit Card Rewards Program, with the consent of a parent or guardian.
PacSun will not be liable for any damages that may result from misrepresentation of age by a user of the Services. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
In order to provide you with the Services, including to conduct our business and to provide you with the best possible products and services, we may need to provide you with certain communications. By using the Services, you consent to receive any and all such communications. We will communicate with you electronically, including but not limited to e-mail, text, or SMS communications and push notifications, or by posting or sending you notices through the Site and/or the App. These communications are considered part of the Services, which you may not be able to opt-out from receiving.
You agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We welcome your comments and feedback. All communications and comments submitted to us using the Services are non-confidential. We reserve the right to use any ideas, concepts, comments, techniques, visuals, or suggestions contained in any such communication or comment. We retain rights to all comments, feedback, suggestions and submissions to us using the Services.
INTELLECTUAL PROPERTY RIGHTS
All text, designs, graphics, logos, page headers, button icons, scripts, service names, manuals, technical documentation, product information, user interfaces, visual interfaces, images, photographs, trademarks, sounds, music, and artwork (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel," and arrangement thereof, appearing via the Services are owned, controlled or licensed by or to PacSun, and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
The Content may not be used in connection with any product or service that is not PacSun's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PacSun. All other trademarks not owned by PacSun that via the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PacSun. Nothing appearing via the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed via the Services, without the prior written permission of the trademark owner. We aggressively enforce our intellectual property rights to the fullest extent of the law.
You are granted a limited, non-sublicensable right to access the Services to print the Content for your personal, non-commercial, and informational use only. The foregoing license grant does NOT include the right for you to: 1) publish, publicly perform or display, or distribute to any third party any Content, including reproduction on any computer network, or broadcast or other media; 2) market, sell, or make commercial use of the Services or any Content therein; 3) systematically collect or use any Content or data from the Services, including but not limited to use of data spiders, robots, or comparable data gathering, mining or extraction methods; 4) make derivative use of the Services or any Content therein; or 5) use, frame, or utilize framing techniques to enclose any portion of the Services (including the images, text, or layout/design appearing within the Services).
Any unauthorized use of the Services or the Content therein terminates any permission or license that we granted you, and may violate applicable laws including copyright laws, trademark laws (including trade dress), and communications statutes and regulations. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Services, so long as the link does not portray PacSun, or its products or services, in a false, misleading, derogatory, or otherwise offensive manner. You may not use any PacSun logo or other proprietary graphic or trademark as part of the link without express written permission.
SERVICE CONTENT AND PURCHASES
We strive to be as accurate as possible with our product descriptions and pricing information listed via the Services. However, we do not warrant that product descriptions, pricing information, or other content listed via the Services are accurate, complete, reliable, current, consistent, or error-free. While we will use our best efforts to fulfill all orders, we cannot guarantee the availability of any particular product displayed via the Services. We reserve the right to discontinue the sale of any product listed via the Services at any time without notice. If upon receipt of a product offered by PacSun you find that it is not as described via the Services, your sole remedy is to return it in unused condition, subject to PacSun's Return/Exchange policy.
We cannot confirm the price of an item until you order; however, we do not charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. In the event of a pricing error on an item you have ordered, we will notify you and await your approval of the corrected price before continuing with your order.
Product prices offered via the Services may vary from other advertised prices due to varying conditions in different geographic markets. The prices displayed via the Services are quoted in U.S. Dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges. State and local sales or use taxes that may apply to your order.
All items purchased, earned, or otherwise ordered from the Services are made pursuant to the terms of the specific shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS MADE AVAILABLE TO YOU THROUGH THEM ARE PROVIDED BY PACSUN ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PACSUN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS TO THE OPERATION OF THE SERVICES AND THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOU USE THE SERVICES AT YOUR SOLE RISK.
PACSUN DOES NOT WARRANT THAT PRODUCT DESCRIPTIONS, PHOTOGRAPHS, PRICING, OR OTHER CONTENT REGARDING PRODUCTS DISPLAYED OR OTHERWISE AVAILABLE ON THE SERVICES (INCLUDING PRIZES AVAILABLE THROUGH MEMBER REWARDS) ARE ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE. ALL WEIGHTS AND SIZE DIMENSIONS ARE APPROXIMATE.
You understand that PacSun cannot and does not guarantee or warrant that files available for downloading from the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Services for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, A VIRUS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY AFFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES, YOUR USE OF ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES, OR YOUR DOWNLOADING OF ANY MATERIAL POSTED VIA THE SERVICES OR WEBSITE LINKED TO THE SERVICES.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
LIMITATIONS ON LIABILITY
IN NO EVENT WILL PACSUN, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO THE SERVICES, ANY CONTENT OF THE SERVICES, ANY SERVICES OR ITEMS OBTAINED OR PURCHASED THROUGH THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORSEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
- In any manner that violates any applicable federal, state, local and international law or regulation;
- To gather or attempt to gather personal information belonging to members, users, or member organizations for the purposes of spamming, marketing, selling to third parties, or otherwise sharing beyond the reasonable uses of the Services;
- In any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services, including their ability to engage in real time activities through the Services; or
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm PacSun or users of the Services, or may expose PacSun or users of the Services to liability.
ADDITIONAL PROHIBITED USES
You further agree not to:
- Use any robot, spider or other automatic device, process, or means to access the Services for any purpose, including to monitor or copy any of the material on the Services;
- Use any manual process to monitor or copy any of the Content on the Services for any unauthorized purpose without PacSun's prior written consent;
- Use any device, software, or routine that interferes with the proper working of the Services;
- Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful;
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Services, the server on which any part of the Services is stored, or any server, computer, or database connected to the Services;
- Attack the Services via a denial-of-service attack or a distributed denial-of- service attack; or
- Otherwise attempt to interfere with the proper working of the Services.
THE MEMBER REWARDS PROGRAM (THIS SECTION DOES NOT APPLY TO THE CREDIT CARD REWARDS PROGRAM. SEE SECTION BELOW FOR CREDIT CARD REWARDS PROGRAM SPECIFICS).
Taxes. You are responsible for all applicable taxes, duties, or other governmental fees (collectively, "taxes") payable in connection with your acquisition, redemption, or use of Member Points or Prizes. If you do not pay the required taxes, you will be responsible for all payments of taxes that are later determined to be due. We reserve the right to collect applicable taxes from you at any time.
Acquiring and Redeeming Member Points. We may offer you the opportunity to obtain Member Points and redeem those Member Points for Prizes through PacSun's online redemption center (the "Prize Center"). Member Points are provided to you without charge on a promotional basis. We may restrict your acquisition, use, and redemption of Member Points in any manner, at our sole discretion. Member Points cannot be transferred to any other user or third party, and cannot be redeemed for cash. We reserve the right to change the way you may acquire Member Points or to discontinue the Member Rewards at any time. We reserve the right to expire Member Points ninety (90) days after the date they are provided, except if otherwise required by law. We may restrict your ability to obtain or redeem your Member Points based on your place of residence.
Voluntary Account Deactivation. If you voluntarily deactivate your account and have a remaining balance of Member Points, we may, but are under no obligation, to hold them pending your reactivation.
Posting Errors. If we post Member Points to your account for an activity that is subsequently voided or canceled, then we will deduct those Member Points from your account. You must ensure that we properly post your Member Points to your Member Points account. If you believe that you have validly acquired Member Points that we have not posted to your account, you must contact us within ninety (90) days after the date you claim to have acquired those Member Points. We may require reasonable documentation to support your claim.
Value. Member Points have no "real-world" or cash value.
Ownership: You do not own any virtual Prizes which are provided by PacSun.
Use: You may use virtual Prizes for personal, non-commercial purposes only. We will attempt, but cannot guarantee that we will be able, to make virtual Prizes you select available for use within a reasonable period after you redeem your Member Points.
Modifications: The existence of a particular virtual Prize available in the Prize Center is not a commitment by us to maintain or continue to make that particular virtual Prize available in the future. We may revise, discontinue, or modify virtual Prizes at any time without providing you with prior notice. We reserve the right to substitute items of equal or greater value when a virtual Prize is unavailable or to cancel your acquisition and refund your account balance with the amount of Member Points you redeemed for the virtual Prize.
Redemption: When you redeem Member Points for virtual Prizes, we will send the virtual Prizes to you. Our obligation ends when delivery is complete. The length of time you may have access to the virtual Prizes will be determined by us at our sole discretion.
Reuse: You may NOT reproduce, distribute, transfer, modify, or otherwise use virtual Prizes in any manner other than as authorized in writing by PacSun.
Value: Virtual Prizes have no "real world" or cash value.
Order and Delivery of Tangible Prizes. In our sole discretion, we may offer you the opportunity to redeem Member Points to acquire certain tangible Prizes through the Prize Center.
Redemption: If you choose to redeem Member Points for tangible Prizes, you must provide us with a valid address in the United States or Puerto Rico, or a APO/FPO address where such tangible Prizes may be shipped. In certain circumstances, you also may be required to provide us with payment information to pay for any applicable shipping and handling costs.
Shipment: In most cases, tangible Prizes will be shipped within 4 to 6 weeks of your order, but there are circumstances when it may take longer. PacSun will not ship any tangible Prizes to an address that is not in the United States, Puerto Rico, or an APO/FPO address. We do not guarantee that tangible Prizes will arrive by a certain date. All orders are shipped FOB shipping point, and we are not responsible for any shipping delays, losses, or problems after any tangible Prize has been shipped. We reserve the right to charge you for reasonable shipping and handling costs.
Modifications: Tangible Prizes are only available in limited quantities and are provided to you on a promotional basis, without any commitment to continue to make the same tangible Prizes available in the future. We may discontinue or modify tangible Prizes at any time without providing you with prior notice. We will have no liability of any kind if a tangible Prize becomes unavailable after you order it, and we reserve the right to refund your account balance with the amount of Member Points you redeemed for any unavailable tangible Prize.
Exchanges: All orders of tangible Prizes are final. Except at our sole discretion, we will not exchange any tangible Prizes or refund your account with Member Points after you place an order for a tangible Prize, even if the tangible Prize provided to you is defective, different from what you ordered, or otherwise unacceptable.
Cancellation: We reserve the right to cancel any order of tangible Prizes at any time at our sole discretion.
THE CREDIT CARD REWARDS PROGRAM (THIS SECTION DOES NOT APPLY TO THE MEMBER REWARDS PROGRAM. SEE SECTION ABOVE FOR THE MEMBER REWARDS PROGRAM SPECIFICS).
Account Security. You are responsible for maintaining the confidentiality of your own PacSun Credit Card Account and password, and for restricting access to your own computer. You agree to accept responsibility for all activities that occur under your PacSun Credit Card Account or password.
Benefits. If you participate in the Credit Card Rewards Program, you receive the following benefits:
You may earn one (1) point ("Credit Card Rewards Point") for every dollar you charge to your PacSun Credit Card Account at a PacSun store location (a "Location") or online through the Services.
You may receive exclusive sneak peeks of PacSun products.
For every 100 Credit Card Rewards Points you earn on your PacSun Credit Card Account, you will receive a credit card rewards card ("Credit Card Rewards Card") with a value of $10 for your PacSun Credit Card Account which you may use to receive $10 off your next purchase of PacSun products.
You will receive a Credit Card Rewards Card with a value of $10 for your PacSun Credit Card Account during your birth month.
Premier Rewards Program. After earning 500 Credit Card Rewards Points in one calendar year, you will be automatically enrolled in the Premier Credit Card Rewards Program.
To maintain status in the Premier Credit Card Rewards Program, you must earn at least 500 Credit Card Rewards Points in a calendar year. If you are enrolled in the Premier Credit Card Rewards Program and you do not earn at least 500 Credit Card Rewards Points in a calendar year, your Premier Credit Card Rewards Program status will revert to standard Credit Card Rewards Program status until you again earn at least 500 Credit Card Rewards Points in a calendar year.
If you are enrolled in the Premier Credit Card Rewards Program, you are no longer eligible for benefits under the standard Credit Card Rewards Program. Instead, you are only eligible for the benefits available under the Premier Credit Card Rewards Program, which are set out below. If you are enrolled in the Premier Credit Card Rewards Program and your status reverts to standard Credit Card Rewards Program status, you will no longer be eligible for benefits under the Premier Credit Card Rewards Program, and will only be eligible for benefits under the standard Credit Card Rewards Program.
Premier Credit Card Rewards Program Benefits. If you are enrolled in the Premier Credit Card Rewards Program, you receive the following benefits:
You may earn one (1) point ("Credit Card Rewards Point") for every dollar you charge to your PacSun Credit Card Account at a Location or online through the Services.
You may receive exclusive sneak peeks of PacSun products.
For every 100 Credit Card Rewards Points you earn on your PacSun Credit Card Account, you will receive a Credit Card Rewards Card with a value of $15 for your PacSun Credit Card Account, which you may use to receive $15 off your next purchase of PacSun products.
You will receive a Credit Card Rewards Card with a value of $15 for your PacSun Credit Card Account during your birth month.
Credit Card Rewards Points and Credit Card Rewards Cards.
Expiration: UNUSED CREDIT CARD REWARDS POINTS CARRY OVER ON A MONTH-TO-MONTH BASIS, BUT EXPIRE AFTER ONE (1) CALENDAR YEAR.
Transfer: You may not transfer your Credit Card Rewards Points or Credit Card Rewards Cards to anyone else. Your Credit Card Rewards Points and Credit Card Rewards Cards may only be used by you for your own personal benefit. You cannot combine your benefits with the benefits accrued by any other person.
Lost or Stolen Credit Card Rewards Cards: PacSun is not responsible for lost or stolen Credit Card Rewards Cards.
Credit Card Rewards Card Redemption. You can redeem a Credit Card Rewards Card within the dates shown on the Credit Card Rewards Card by either (i) presenting and surrendering the Credit Card Rewards Card at a Location or (ii) providing the Credit Card Rewards Card code through the Services. The value of a Credit Card Rewards Card may only be applied towards purchases charged to your PacSun Credit Card Account. Credit Card Rewards Cards cannot be combined with any other offer. When redeeming a Credit Card Rewards Card, the value of your purchase must be equal to or greater than the value of the Credit Card Rewards Card. Credit Card Rewards Cards cannot be credited to a PacSun Credit Card Account, redeemed for cash or a cash equivalent, applied to past purchases, or used for purchasing gift cards. If you return merchandise purchased with a Credit Card Rewards Card, the dollar value of the Credit Card Rewards Card allocated to the item(s) returned will not be refunded or credited. Returns are subject to PacSun's Return/Exchange policies. Additional restrictions may also apply as stated on your Credit Card Rewards Card. PacSun employees cannot combine Credit Card Rewards Cards with their employee merchandise discount.
Removal From Rewards Program. PacSun reserves the right to remove any person from the Credit Card Rewards Program in the event of any fraud or abuse in connection with the Credit Card Rewards Program. We reserve the right to change or terminate the Credit Card Rewards Program at any time, and in any manner without notice, at our sole discretion.
EGIFT CARD PROGRAM
We make no representation that the Services are appropriate or can legally be used outside the United States. Accessing and using the Services is prohibited in locations where doing so would be illegal. Users that access or use the Services from locations outside the United States do so on their own initiative and are responsible for complying with local laws.
THIRD PARTY CONTENT OR SERVICES
The Services may contain links to or integration of third party content and/or services (including but not limited to any programs, features, activities, and products) owned or operated by parties other than PacSun, including but not limited to social media features. Such links or integrations are provided for your convenience and reference only. PacSun does not own or control the content or services offered by third parties, is not responsible for examining or evaluating third party content or services, and is not responsible for third party content or services. PacSun's inclusion of links to or integrations of third party content or services does not imply any endorsement of the third party content or services or, unless expressly disclosed otherwise, any sponsorship, affiliation, or association with the content or services' owner(s), operator(s) or sponsor(s). Nor does PacSun's inclusion of links or integrations imply that PacSun is authorized to use any trade name, trademark, logo, legal or official seal or copyrighted symbol that may be reflected in the linked or integrated third party content or services.
CHOICE OF LAW
WAIVER AND SEVERABILITY