(Last updated June 16, 2016)
ELIGIBILITY CRITERIA, REGISTRATION, AND ACCESS TO THE SERVICES
If you are at least age 13 but under 18 years of age, you may only access, use, or register for the Services, including the myGSOM Rewards or the Credit Card Rewards Program, with the consent of a parent or guardian.
PacSun will not be liable for any damages that may result from misrepresentation of age by a user of the Services. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. We do not ship orders to freight forwarders.
In order to provide you with the Services, including to conduct our business and to provide you with the best possible products and services, we may need to provide you with certain communications. By using the Services, you consent to receive any and all such communications. We will communicate with you electronically, including but not limited to e-mail, text, or SMS communications and push notifications, or by posting or sending you notices through the Site and/or the App. These communications are considered part of the Services, which you may not be able to opt-out from receiving.
You agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We welcome your comments and feedback. All communications and comments submitted to us using the Services are non-confidential. We reserve the right to use any ideas, concepts, comments, techniques, visuals, or suggestions contained in any such communication or comment. We retain rights to all comments, feedback, suggestions and submissions to us using the Services.
INTELLECTUAL PROPERTY RIGHTS
All text, designs, graphics, logos, page headers, button icons, scripts, service names, manuals, technical documentation, product information, user interfaces, visual interfaces, images, photographs, trademarks, sounds, music, and artwork (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel," and arrangement thereof, appearing via the Services are owned, controlled or licensed by or to PacSun, and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
The Content may not be used in connection with any product or service that is not PacSun's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PacSun. All other trademarks not owned by PacSun that via the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PacSun. Nothing appearing via the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed via the Services, without the prior written permission of the trademark owner. We aggressively enforce our intellectual property rights to the fullest extent of the law.
You are granted a limited, non-sublicensable right to access the Services to print the Content for your personal, non-commercial, and informational use only. The foregoing license grant does NOT include the right for you to: 1) publish, publicly perform or display, or distribute to any third party any Content, including reproduction on any computer network, or broadcast or other media; 2) market, sell, or make commercial use of the Services or any Content therein; 3) systematically collect or use any Content or data from the Services, including but not limited to use of data spiders, robots, or comparable data gathering, mining or extraction methods; 4) make derivative use of the Services or any Content therein; or 5) use, frame, or utilize framing techniques to enclose any portion of the Services (including the images, text, or layout/design appearing within the Services).
Any unauthorized use of the Services or the Content therein terminates any permission or license that we granted you, and may violate applicable laws including copyright laws, trademark laws (including trade dress), and communications statutes and regulations. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Services, so long as the link does not portray PacSun, or its products or services, in a false, misleading, derogatory, or otherwise offensive manner. You may not use any PacSun logo or other proprietary graphic or trademark as part of the link without express written permission.
SERVICE CONTENT AND PURCHASES
We strive to be as accurate as possible with our product descriptions and pricing information listed via the Services. However, we do not warrant that product descriptions, pricing information, or other content listed via the Services are accurate, complete, reliable, current, consistent, or error-free. While we will use our best efforts to fulfill all orders, we cannot guarantee the availability of any particular product displayed via the Services. We reserve the right to discontinue the sale of any product listed via the Services at any time without notice. If upon receipt of a product offered by PacSun you find that it is not as described via the Services, your sole remedy is to return it in unused condition, subject to PacSun's Return/Exchange policy.
We cannot confirm the price of an item until you order; however, we do not charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. In the event of a pricing error on an item you have ordered, we will notify you and await your approval of the corrected price before continuing with your order.
Product prices offered via the Services may vary from other advertised prices due to varying conditions in different geographic markets. The prices displayed via the Services are quoted in U.S. Dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges. State and local sales or use taxes that may apply to your order.
All items purchased, earned, or otherwise ordered from the Services are made pursuant to the terms of the specific shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS MADE AVAILABLE TO YOU THROUGH THEM ARE PROVIDED BY PACSUN ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PACSUN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS TO THE OPERATION OF THE SERVICES AND THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOU USE THE SERVICES AT YOUR SOLE RISK.
PACSUN DOES NOT WARRANT THAT PRODUCT DESCRIPTIONS, PHOTOGRAPHS, PRICING, OR OTHER CONTENT REGARDING PRODUCTS DISPLAYED OR OTHERWISE AVAILABLE ON THE SERVICES (INCLUDING PRIZES AVAILABLE THROUGH MYGSOM REWARDS) ARE ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE. ALL WEIGHTS AND SIZE DIMENSIONS ARE APPROXIMATE.
You understand that PacSun cannot and does not guarantee or warrant that files available for downloading from the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Services for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF- SERVICE ATTACK, A VIRUS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY AFFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES, YOUR USE OF ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES, OR YOUR DOWNLOADING OF ANY MATERIAL POSTED VIA THE SERVICES OR WEBSITE LINKED TO THE SERVICES.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
LIMITATIONS ON LIABILITY
IN NO EVENT WILL PACSUN, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO THE SERVICES, ANY CONTENT OF THE SERVICES, ANY SERVICES OR ITEMS OBTAINED OR PURCHASED THROUGH THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORSEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
- In any manner that violates any applicable federal, state, local and international law or regulation;
- To gather or attempt to gather personal information belonging to members, users, or member organizations for the purposes of spamming, marketing, selling to third parties, or otherwise sharing beyond the reasonable uses of the Services;
- In any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services, including their ability to engage in real time activities through the Services; or
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm PacSun or users of the Services, or may expose PacSun or users of the Services to liability.
ADDITIONAL PROHIBITED USES
You further agree not to:
- Use any robot, spider or other automatic device, process, or means to access the Services for any purpose, including to monitor or copy any of the material on the Services;
- Use any manual process to monitor or copy any of the Content on the Services for any unauthorized purpose without PacSun's prior written consent;
- Use any device, software, or routine that interferes with the proper working of the Services;
- Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful;
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Services, the server on which any part of the Services is stored, or any server, computer, or database connected to the Services;
- Attack the Services via a denial-of-service attack or a distributed denial-of- service attack; or
- Otherwise attempt to interfere with the proper working of the Services.
THE myGSOM REWARDS (THIS SECTION DOES NOT APPLY TO THE CREDIT CARD REWARDS PROGRAM. SEE SECTION BELOW FOR CREDIT CARD REWARDS PROGRAM SPECIFICS).
- In a PacSun store: To enroll for the myGSOM Rewards in a PacSun store, you must provide your first name, last name, email address, and phone number. In addition, you can receive 250 Member Points for completing your profile via pacsun.com by providing, in addition to the above information, your account password, who you are shopping for, birthdate, zip code, physical address, and your favorite brands (1 or more selected from menu of 2 or more brands).
- Online at pacsun.com on your desktop: To enroll in the myGSOM Rewards online on your desktop, you must provide your first name, last name, email address, account password, who you are shopping for, birthdate, and zip code. In addition, you can receive 250 Member Points for completing your profile via pacsun.com by providing, in addition to the above information, your physical address, phone number, and your favorite brands (1or more selected from a menu of 2 or more brands).
- Via the PacSun mobile app on your mobile device: To enroll in the myGSOM Rewards via the PacSun mobile app on your mobile device, you must provide your first name, last name, email address, and account password. In addition, you can receive 250 Member Points for completing your profile via pacsun.com by providing, in addition to the above information, who you are shopping for, birthdate, zip code, your physical address, phone number, and your favorite brands (1or more selected from a menu of 2 or more brands).
Taxes. You are responsible for all applicable taxes, duties, or other governmental fees (collectively, "taxes") payable in connection with your acquisition, redemption, or use of Member Points or Rewards. If you do not pay the required taxes, you will be responsible for all payments of taxes that are later determined to be due. We reserve the right to collect applicable taxes from you at any time.
Acquiring and Redeeming Member Points. We may offer you the opportunity to obtain Member Points and auto-redeem those Member Points for Rewards. Member Points are provided to you without charge on a promotional basis. We may restrict your acquisition, use, and redemption of Member Points in any manner, at our sole discretion. Member Points cannot be transferred to any other user or third party, and cannot be redeemed for cash. We reserve the right to change the way you may acquire Member Points or to discontinue the myGSOM Rewards at any time. We reserve the right to expire Member Points after three hundred sixty-five (365) days of inactivity, except if otherwise required by law. We may restrict your ability to obtain or redeem your Member Points based on your place of residence.
Voluntary Account Deactivation. If you voluntarily deactivate your account and have a remaining balance of Member Points, those Member Points will be expired.
Posting Errors. If we post Member Points to your account for an activity that is subsequently voided or canceled, then we will deduct those Member Points from your account. You must ensure that we properly post your Member Points to your Member Points account. If you believe that you have validly acquired Member Points that we have not posted to your account, you must contact us within ninety (90) days after the date you claim to have acquired those Member Points. We may require reasonable documentation to support your claim.
Value. Member Points have no "real-world" or cash value.
Expiration: UNUSED REWARDS EXPIRE AFTER 45 DAYS FROM THE DATE OF ISSUANCE.
Transfer: You may not transfer your Rewards to anyone else. Your Rewards may only be used by you for your own personal benefit. You cannot combine your benefits with the benefits accrued by any other person.
Individual Use Only: Only individual consumers are eligible for the Rewards. Accordingly, Rewards are for individual use only and are not available to bulk commercial buyers.
Rewards Redemption: You can redeem Rewards prior to the expiration date shown on the Rewards by either (i) having a sales associate look up your account and apply the Rewards at a Location or (ii) applying the Rewards online through the Services. The value of Rewards may only be applied towards merchandise purchases. $5 rewards must be applied towards merchandise in increments of $5 or more, and the value of your purchase must be equal to or greater than the value of the Rewards. Rewards cannot be credited to a PacSun Credit Card Account, redeemed for cash or a cash equivalent, applied to past purchases, or used for purchasing gift cards. If you return merchandise purchased with Rewards, the dollar value of the Rewards allocated to the item(s) returned will not be refunded or credited. Returns are subject to PacSun's Return/Exchange policies. Additional restrictions may also apply. PacSun employees cannot combine Rewards with their employee merchandise discount.
THE CREDIT CARD REWARDS PROGRAM (THIS SECTION DOES NOT APPLY TO THE myGSOM REWARDS. SEE SECTION ABOVE FOR THE myGSOM REWARDS SPECIFICS).
Account Security. You are responsible for maintaining the confidentiality of your own PacSun Credit Card Account and password, and for restricting access to your own computer. You agree to accept responsibility for all activities that occur under your PacSun Credit Card Account or password.
Benefits. If you participate in the Credit Card Rewards Program, you receive the following benefits:
You may earn one (1) point (“Credit Card Rewards Point”) for every dollar you charge to your PacSun Credit Card Account at a PacSun store location (a “Location”) or online through the Services.
You may receive exclusive sneak peeks of PacSun products.
For every 100 Credit Card Rewards Points you earn on your PacSun Credit Card Account, you will receive a credit card rewards card (“Credit Card Rewards Card”) with a value of $10 for your PacSun Credit Card Account which you may use to receive $10 off your next purchase of PacSun products.
You will receive a Credit Card Rewards Card with a value of $10 for your PacSun Credit Card Account during your birth month if you have made a purchase on your PacSun Credit Card Account at any time during the twelve (12) month period immediately prior to your birth month (“Active Cardholder”).
Premier Rewards Program. After earning 500 Credit Card Rewards Points in one calendar year, you will be automatically enrolled in the Premier Credit Card Rewards Program.
To maintain status in the Premier Credit Card Rewards Program, you must earn at least 500 Credit Card Rewards Points in a calendar year. If you are enrolled in the Premier Credit Card Rewards Program and you do not earn at least 500 Credit Card Rewards Points in a calendar year, your Premier Credit Card Rewards Program status will revert to standard Credit Card Rewards Program status until you again earn at least 500 Credit Card Rewards Points in a calendar year.
If you are enrolled in the Premier Credit Card Rewards Program, you are no longer eligible for benefits under the standard Credit Card Rewards Program. Instead, you are only eligible for the benefits available under the Premier Credit Card Rewards Program, which are set out below. If you are enrolled in the Premier Credit Card Rewards Program and your status reverts to standard Credit Card Rewards Program status, you will no longer be eligible for benefits under the Premier Credit Card Rewards Program, and will only be eligible for benefits under the standard Credit Card Rewards Program.
Premier Credit Card Rewards Program Benefits. If you are enrolled in the Premier Credit Card Rewards Program, you receive the following benefits:
You may earn one (1) point (“Credit Card Rewards Point”) for every dollar you charge to your PacSun Credit Card Account at a Location or online through the Services.
You may receive exclusive sneak peeks of PacSun products.
For every 100 Credit Card Rewards Points you earn on your PacSun Credit Card Account, you will receive a Credit Card Rewards Card with a value of $15 for your PacSun Credit Card Account, which you may use to receive $15 off your next purchase of PacSun products
You will receive a Credit Card Rewards Card with a value of $15 for your PacSun Credit Card Account during your birth month if you are an Active Cardholder.
Credit Card Rewards Points and Credit Card Rewards Cards.
Expiration: UNUSED CREDIT CARD REWARDS POINTS CARRY OVER ON A MONTH-TO-MONTH BASIS, BUT EXPIRE AFTER ONE (1) CALENDAR YEAR.
Transfer: You may not transfer your Credit Card Rewards Points or Credit Card Rewards Cards to anyone else. Your Credit Card Rewards Points and Credit Card Rewards Cards may only be used by you for your own personal benefit. You cannot combine your benefits with the benefits accrued by any other person.
Lost or Stolen Credit Card Rewards Cards: PacSun is not responsible for lost or stolen Credit Card Rewards Cards.
Credit Card Rewards Card Redemption. You can redeem a Credit Card Rewards Card within the dates shown on the Credit Card Rewards Card by either (i) presenting and surrendering the Credit Card Rewards Card at a Location or (ii) providing the Credit Card Rewards Card code through the Services. The value of a Credit Card Rewards Card may only be applied towards purchases charged to your PacSun Credit Card Account. Credit Card Rewards Cards cannot be combined with any other offer. When redeeming a Credit Card Rewards Card, the value of your purchase must be equal to or greater than the value of the Credit Card Rewards Card. Credit Card Rewards Cards cannot be credited to a PacSun Credit Card Account, redeemed for cash or a cash equivalent, applied to past purchases, or used for purchasing gift cards. If you return merchandise purchased with a Credit Card Rewards Card, the dollar value of the Credit Card Rewards Card allocated to the item(s) returned will not be refunded or credited. Returns are subject to PacSun's Return/Exchange policies. Additional restrictions may also apply as stated on your Credit Card Rewards Card. PacSun employees cannot combine Credit Card Rewards Cards with their employee merchandise discount.
Removal From Rewards Program. PacSun reserves the right to remove any person from the Credit Card Rewards Program in the event of any fraud or abuse in connection with the Credit Card Rewards Program. We reserve the right to change or terminate the Credit Card Rewards Program at any time, and in any manner without notice, at our sole discretion.
EGIFT CARD PROGRAM
We make no representation that the Services are appropriate or can legally be used outside the United States. Accessing and using the Services is prohibited in locations where doing so would be illegal. Users that access or use the Services from locations outside the United States do so on their own initiative and are responsible for complying with local laws.
THIRD PARTY CONTENT OR SERVICES
RESOLUTION OF DISPUTES: BINDING ARBITRATION; NO CLASS OR REPRESENTATIVE ACTIONS OR ARBITRATIONS
You and PacSun agree that any Dispute is personal to us, and that any such Dispute shall only be resolved by an individual arbitration and shall not be brought as a class arbitration, a class action, or any other representative proceeding. Neither you nor PacSun agrees to class arbitration, or an arbitration where a person brings a dispute as a representative of any other person or persons. Neither you nor PacSun agrees that a dispute can be brought as a class representative action whether inside or outside of arbitration, or on behalf of any other person or persons.
- To the maximum extent permitted by applicable law, each party shall be responsible for the cost of preparing and presenting its case in arbitration. PacSun will, however, pay the amount of any arbitration costs and fees charged by the arbitrator;
- In the case of face-to-face arbitration proceedings, the proceedings shall be conducted at a location that is reasonably convenient to you; and
- The arbitrator’s award shall be in writing.
CHOICE OF LAW
WAIVER AND SEVERABILITY